Kay Heating & Air Conditioning: Comfort & Quality Since 1972

Chad was our technician and he provided professional service as well as giving great feedback and tips. Jake and Chad have been the best HVAC technicians I have ever had. I recommend Kay to anyone needing HVAC service.

Highly recommend Kay Heating & Air Conditioning! From the initial call to inquire about their services, to the service technicians, and to the follow up call from the General Manager Jeff, it was professional but yet friendly! They were all amazing to work with. They took the time to answer all of our questions and left us feeling confident they would take great care of us as their customer! We will always choose this company for our HVAC needs. Thank you again for an exceptional experience!

First off we knew our unit was going to need replacing due to the previous homeowner going the cheapest route possible. C. Tucker was phenomenal in helping us. We didn’t feel like just another sale. He did his homework and made sure that what we got was right, efficient and cost effective the first time.

I first chose Kay Heating and Air at the recommendation of my neighbor who is an electrical engineer. They had the best price for replacing my Heat Pump and back-up propane units. I also got the maintenance package. It includes a twice a year “ check-up”. I had Marcus come out recently and do the maintenance. He was so friendly and professional. It is so encouraging to see young people like Marcus who do such a good job in their profession.

Had a technician out to help with some issues. Barry was patient, persistent and thorough. Fixed the problem. Barry, Matt, and Millicent were all great! Thanks so much!

I had a York unit which needed a part that was still under warranty and the company could not get the part. Kay Heating and Air replace the entire unit at no cost due to the warranty. Thanks so much Kay for making this right when the unit was still under warranty!!!!

Barry was amazing and knowledgeable. Provided great service and updated on what he was doing each step during unit check.

Regular service is thorough. Techs are knowledgeable. Very responsive if there is a problem.

We have used Kay HVAC for both our church and home service for some time now. Our Church systems are older and they work with them to ensure we have heat & air when we need it. The Techs are knowledgeable and stick with the project to get the job done. They have extended the life of our home systems as well. Thanks to all the staff for all your help & support. We highly recommend them. They are awesome folks!

As a new customer to Kay Heating the experience was first-rate. They promptly set up a service agreement and came out to inspect my HVAC units. Their prices are fair and their technicians are knowledgeable and thorough. It was a pleasure to work with Matt Williams and Chris Tucker who provided exceptional customer service.

They do quarterly maintenance for my business ,Pleasant Dental , and I love their techs. They do a thorough job.

Jake did an incredibly thorough job cleaning and servicing my unit. Everyone I spoke to at Kay was extremely professional and very helpful and I highly recommend them for your HVAC needs.

Jake was on time, professional, and very good at explaining our HVAC system. I have been on their maintenance program for about three years, and am very pleased with their service, and I recommend this company highly.

David came out that very afternoon Kay Heating and Air was called. Did thorough inspection of situation, found problem and quickly fixed. Friendly, knowledgeable, thorough and timely- they were great from first phone call to ending fix. Highly recommend!

From talking to Melissa who scheduled the appt, to the one that came out to repair my A/C on a 92 deg day - it was seamless, super professional and quick. He also pointed out some tips I need to do better to maintain my 16 year old A/C for a few more years and not try to sell me a new one. Courteous (shoe sleeves) and very helpful. I can not recommend Kay Heating & Air more !!!!

We called Kay when our 20 year old AC unit began to fail. I spoke to Walter and the very next day he had a technician out to our house to inspect our current unit. After the inspection Walter contacted me again to give me their assessment. He was not pushy at all but he suggested that whatever money we put in our old unit would simply be buying time. Because of the age of our old unit this was not a surprise to me so I asked him for a couple of options. Very quickly he was able to give me some options on a couple of different brands of heat pump. Ultimately we went with the York heat pump at a very reasonable price. He ordered the unit and scheduled the installation for yesterday. Their lead man in the field Jason called me when they were on the way first thing in the morning. Their entire crew was knowledgeable, polite and tidy and by days end we had a brand new heat pump working flawlessly. Walter stopped by to check on progress and he, Jason and the rest of their team answered any questions we had with complete professionalism. We contacted Kay because the other company we dealt with previously on our HVAC system would not return our calls. In this day and age when it seems like that type of service is the norm rather than the exception Kay Heating and Air Conditioning is a breath of fresh air. (No pun intended) My wife and I could not have been more impressed that we were with the service and price from Kay and my only regret is that there are only 5 stars available to give Kay Heating and Air.

Kay Heating and Air has done exceptional work in our home. They are very professional and careful to all details. We have had duct work wrapped, service of existing heat pump, and recently they installed two mini-split units in our upstairs area. Their service is great and I highly recommend them.

Great, friendly staff. Highly recommend

They installed my residential system in 2017 so it's been in use for four years. Recently called them for service and signed up for their yearly maintenance program. I would recommend them to everyone.

Great service

Matt in home service came out at 7 at night. Found the problem, fixed the problem, and programed our thermostat. Great guy, highly recommend. Melinda Kimble

Great service and great people

Professional and courteous service, very easy to deal with

Hands down, fantastic customer service! Our AC stopped working in the middle of the night, called Kay first thing in the morning, and they went above and beyond to get here the same day to help. The tech was friendly and incredibly efficient. It was pouring rain and at one point we even lost power. He stayed outside in the rain and made sure our AC was fixed! I highly recommend.

Super helpful!

Great customer service!

I highly recommend Kay Heating and Air Conditioning for any heating and cooling services in the Triad. The staff is very polite and helpful. Their knowledge and service is top notch!

Wonderful people to work with! Fixed my air conditioner fast and were very knowledgeable about what they were doing. I could tell that the technicians have years of experience and I would recommend them.

We have a mini split system and tried a few other companies to fix our A/C before we finally found Kay. Tyson came out to work on it for us and he was phenomenal! He was quick, efficient, and worked hard to troubleshoot the problem. We will definitely be using Kay in the future for any and all of our mini split needs! Thank you!

The Guys just came today and they were so nice . They explained what they did and also showed me the problem part. I also asked them if they could take a look at my sun room unit. Did not charge me to take a look at that unit, only what they were called to do. Kay Air and Heat guys are professional. Thanks for a quick response!!!

This is my 3rd time using Kay Heating and Air, and is the only HVAC company I will use. They continue to have the best customer service and all of their techs are courteous , on time and polite. They gave me all my options and asked all the right questions before doing any of the work. They explain what my issues are and offered a few suggestions to help save cost without sacrificing quality. I trust Kay with all my HVAC needs. Thanks

Kay Heating and AC greatly increased the efficiency of our existing HVAC system, originated by another firm. We find their teammates to be knowledgeable and on time for appointments! Highly recommend!

I couldn’t be more impressed with Kay Heating & Air! From the moment I reached out, their prompt response set the tone for a great experience. They scheduled a visit quickly and arrived exactly when they said they would—no waiting around wondering when help would arrive. Every member of the team I interacted with was incredibly friendly and respectful, making the entire process smooth and stress-free. The technician was not only knowledgeable but also took the time to explain everything clearly. Their professionalism truly stood out, from the clean uniforms to the organized way they worked and cleaned up afterward. If you’re looking for fast, courteous, and expert HVAC service in Greensboro, I highly recommend Kay Heating & Air!

These folks do great work! Great communication. Quick problem resolution. Thank you all!

Kay did a great job when my ac went out during the hottest week of the year. They were able to squeeze me in the schedule and fixed the issue in about 4 hours. I’ll definitely do business with them again.

Absolutely the best. Not only did I get same day service in the middle of a heat wave, I also got the most personable and professional service any homeowner could ever ask for. I would recommend them for any need commercial or residential. Shout out to Terry

Jerry was able to fix my elderly father's broken A/C within a few hours of our call. He had everything he needed on his truck and was very professional, efficient, patient and pleasant after a full day working in 96 degree weather. He did not leave until he was sure everything was okay and cooling properly. Jerry was awesome!

Service was prompt, service man was personable and knowledgeable. Great service

Jake was the absolute best. He went above and beyond to help me. I am going to ask for him whenever I need a maintenance check or anything else. He is a down to earth person who is very kind and respectful which is rare these days.