About Us
Founded in 1972 and incorporated in 1987, Kay Heating & Air Conditioning has grown from a local venture with 300 customer accounts to a premier HVAC provider housed in a state-of-the-art facility on Post Street. With a commitment to excellent service and innovative solutions, we’ve become a pillar in the North Carolina HVAC industry.
Our Promise
We stand proudly behind our work, providing peace of mind with comprehensive warranties and a guarantee of quality. Each of our technicians is CFC certified, bringing certified expertise to every project.
Hear From Our Happy Customers
Phyllis J.
Kay Heating and Air has done exceptional work in our home. They are very professional and careful to all details. We have had duct work wrapped, service of existing heat pump, and recently they installed two mini-split units in our upstairs area. Their service is great and I highly recommend them.
Shekettea B.
THE GUYS THAT INSTALLED MY HVAC SYSTEM WAS GREAT AND RODNEY HAS BEEN A GREAT ASSET WITH HELPING WITH EVERYTHING . I RECOMMEND KAY HEATING AND COOLING FOR UR SERVICES.
Barbara G.
We were pleased with the service and thoroughness of the service tech Derek at Kay Htg. Thankful for the care they give customers.
Nelson N.
Derek did a great job and was efficient and clean.
Mike M.
Appreciate Derek coming out early this morning to get heating system back up and running. Thank you for taking time to walk thru system with us.
Nina J.
Derek was very friendly , courteous and knowledgeable. Thank you!
Debbie L.
Derrick was very knowledgeable and friendly. My dog even liked him. I would request him again.
Angela M.
Kay Heating & Air has done all of the maintenance appointments since I lived in this unit the last few years. Derrick came out today for the winter maintenance and was on time and friendly from the time he came to the front door. I’ve always had a good experience with the company and they are very thorough with every visit.
Janell A.
Derek was great! Very friendly and efficient. Would welcome him back anytime.
Bernard R.
Derek was absolutely wonderful technician. Thanks
Louis B.
Derek did a great job! Very professional and knowledgeable.
Sarah W.
Derek was very nice and extremely thorough in servicing our units. He did a great job.
Brian N.
Derek Sears is an amazing technician. He was very personable. He arrived on time. He explained everything he was doing to my system. He presented himself in a professional manner as he always does. We have common interest and always have good conversation while he is doing his work.
Derek is a 5 star technician.
Golden T.
Derek was great and very knowledgeable! He also had so much patience with my grandkids running around. We have our system checked at home and our store and are very happy with Kay!
Shannon R.
Steven was extremely knowledgeable and courteous. I couldn’t have asked for better service!!
Dot K.
Derek was very courteous and attentive. He checked and cleaned all mechanicals. Everything is now in tip top shape for winter.
Thanks for the great service
Kristin W.
Derrick was a professional and quite knowledgeable about the system. He was very thorough, and even spent time petting my pups!
Beverly R.
Derek was prompt and very helpful and informative. He explained what he was going to do and showed me when he was finished. I'm glad Derek was my technician and I plan to request him for future maintenance. Thank you to Derek!!
Linda C.
Jerry Motino came to our office today on short notice to repair our heating system; he quickly figured out that one part of our temperature gauge needed to be replaced, and did so right away. Very professional and efficient.
C G.
Derrick was great! Very thorough and explained all the details. Professional and kind. I’ve had a maintenance contract for several years with Kay and highly recommend! Honest and dependable !
Sharon H.
Prompt. Professional. We have been customers for years. They have always taken care of our heat and air. Great employees. Derek came today. He answered all our questions and was very thorough.
M S.
Derek serviced our units and did a thorough job. He was knowledgeable, professional and very friendly. It was a pleasure meeting him and hope to have him service it again when needed.
Charles W.
Derek arrived on time and checked both systems. He explained how well they were working.
Nikki A.
Derek was good and provide good details.
Steve K.
Derek did a great job with the emergency call
Michelle G.
Derek was awesome! He was on time (actually early) FRIENDLY, informative and great service. He checked everything thoroughly and informed me as well as showed me all he checked. GREAT service!!
Val R.
Jerry Motino did our fall maintenance today. He arrived on time did the maintenance with competence on 3 units in a timely matter and found no issues with the units. He communicated with me after he finished the inspection of each unit.
I highly recommend this young man for the service he provided.
Cheryl P.
Derrick was very respectful to my property and cleaned up the area he was using. He answered my questions without hesitation. His work was excellent. He's the kind of employee that represents your company well. C.P.
M N.
Derek was absolutely a delight and such a knowledgeable customer service technician with Kay Heating and Air. He certainly knows exactly what he’s doing and looking for as he services our unit and takes care of its yearly maintenance. Derek was so personable and thoughtful working in our home today. On time, thorough, and explained everything he needed to look for to insure that our unit was working properly and safely. Thank you for such an awesome experience. We so appreciate your work and dedication to us and to our home!
Steve L.
Kay heating and air conditioning has always done a great job for us. They are dependable, honest and reasonably priced! Special call out to Derek Sears for his thorough inspections of our heat pumps today!
Dmc
Had A great experience with our Tech Derrick today! Very knowledgeable and thorough! Explained things to me so I understood what was happening and how we need to correct any issues. We Always have a great experience with with this company! Highly recommend Kay HVAC!
Anthony W.
Taylor was awesome, got everything done quick and incredibly helpful!
Pete
Kay HVAC is great! Tech Derrick did a great job sevicing and made sure there was no carbon leaks! Thanks!
Myra M.
Great experience. Friendly and fast!perfect service visit
Lorenza D.
Wesley was amazing, 25 plus years experience . Came out and went right to the issue in the matter of minutes and fixed the problem ... He was very informative, kind and knowledgeable ... We appreciate you, thank you very much , until next time !
Bill D.
Derek Sears came out did my winner service was very informant with what was going on everything look great job well done
M4Rth4 G.
Great Job, very professional and they communicate very good
Aaron B.
Derek did an A+ job helping us repair our AC. Definitely recommend him
Patience E.
I would like to request Dirick again for my service next time. He was such a pleasure to work with and quite knowledgeable. I look forward to working with him again
Patience Ergish
Zach B.
Great job by Derrick - friendly, thorough, and professional service
Marsha B.
Derek Sears was very nice, called before he arrived, and did a great job checking out my hvac syste
m. He also was very nice to my dog who was trying to supervise everything. I would be happy to have him do my unit checkups next year too
Maxwell
Derrick was incredibly knowledgeable and professional. Great service!
Katharine J.
Derek is a wonderful new asset to Kay Heating And Air! I plan on asking for him to be our technician in the future.
Bryan M.
Derek was super professional and knowledgeable and explained his findings and suggestions and recommendations. I highly recommend and request his services again.
Amy M.
Great communication and arrived at appointment on time. Took the time to explain the quotes and current settings on the system.
Emily M.
Derek arrived promptly as scheduled and performed a fall maintenance service efficiently and thoroughly. As a 10+ year customer, I cannot imagine trusting another company more than I trust Kay H & AC to service my home system.
Leann F.
Derek was awsome today. Answered alot of my questions. Very Knowledgeable! Great personality too!
Kathryn W.
Derek Sears was fabulous! He helped me with my thermostat downstairs, thoroughly cleaned both systems, and explained everything to my understanding. Give him a raise for his good work and great personality!😂😂😂
B B.
Derek was absolutely wonderful! In addition to checking out our HVAC system, he also gave me tips on making it more efficient.
Melissa S.
Derek was very patient with me today as I had a car emergency and wasn't here on time for my appointment. He explained everything thoroughly and gave me tips to keep my older unit running smoothly. I appreciate him!
James T.
I’m always grateful to the folks at Kay Heating and Air! Derek did a great job with my fall maintenance HVAC-kind, professional, and thorough. My dogs liked him too! Thanks!!
Jermaine M.
Derek was amazing very helpful and professional
John F.
Excellent service from Derek today! Kay does a great job!
William J.
jerry was fantastic as always, we only want him and we look forward to the spring summer mantaince
jerry is very polite and respectful of our home and is very informative to us as what he did and made us feel good that the service was top notch
Clark D.
Derek did an excellent job! He was very professional. He will be welcomed back into our home!
Mary D.
Derek is a wonderful technician. He is hardworking and very willing to give me helpful suggestions on extending the life of my unit.
Yvonne S.
Derek was very pleasant and very thoroughly during the service of our unit
Christina B.
Great service. Very detailed. Derrick was very helpful and thorough. Answered all my questions.
Arnita T.
My technician was Derek Sears. He did an awesome job and even discovered and put a filter somewhere that Noone else has ever noticed!!! Great job Mr. Derek!!!
Laura M.
Derek was very polite and professional. He did a thorough checkup on both of your units and replaced the bad capicitor. Will see you again for the next seasonal checkup.
Seaton T.
We recently had Derek service our commercial unit and wanted to mention that his communication and over all attitude are a great asset to your company. Thank you for the kind service!
Lauren J.
Derek was very courteous and informative when he came and looked at my grandfathers unit today. Definitely recommend to anybody!
Marilyn J.
Derek and Jerry did some work at our veterinarian clinic today. They were both very personable, polite and finished the project in a timely manner. They kept us advised of the diagnostics and expected cost, so there were no surprises. Highly recommend them!!
Stacy S.
💯 love this company!! Steven does awesome work and is very professional during every visit. He is very knowledgeable and will not try to upsale something you don't need like most AC companies out there. Why use any other company when Kay's service/customer service is so far above all the others for residential and commercial service. Yes they do my home and business!
Drew S.
Steven did a great job and fixed our commercial business A/c right up he was prompt thorough and made sure the system was running smooth before leaving. I will recommend him to anyone who ask and will be requesting him specifically to come back out in the future for maintenence and any repairs.
Aliyah J.
Derrick was very friendly and explained everything he was doing thoroughly.
Miles H.
Absolutely the best. Not only did I get same day service in the middle of a heat wave, I also got the most personable and professional service any homeowner could ever ask for. I would recommend them for any need commercial or residential. Shout out to Terry
Jason P.
Kay did a great job when my ac went out during the hottest week of the year. They were able to squeeze me in the schedule and fixed the issue in about 4 hours. I’ll definitely do business with them again.
David W.
These folks do great work! Great communication. Quick problem resolution. Thank you all! Derek and Zach came out today and did an excellent job!
Janet S.
Kay Heating and AC greatly increased the efficiency of our existing HVAC system, originated by another firm. We find their teammates to be knowledgeable and on time for appointments! Highly recommend!
Brandon L.
This is my 3rd time using Kay Heating and Air, and is the only HVAC company I will use. They continue to have the best customer service and all of their techs are courteous , on time and polite. They gave me all my options and asked all the right questions before doing any of the work. They explain what my issues are and offered a few suggestions to help save cost without sacrificing quality. I trust Kay with all my HVAC needs.
Thanks
Amber C.
Kay HVAC is amazing and especially Rodney, he is super knowledgeable and was a huge help. He is truly an asset to the company
Marty O.
Jerry was exceptionally thorough, responsible and personable. He knew his job and made sure I knew what he was doing. Please make sure he returns for my maintenance checks. You have an excellent employee!
Kevin R.
Chad was our technician and he provided professional service as well as giving great feedback and tips. Jake and Chad have been the best HVAC technicians I have ever had. I recommend Kay to anyone needing HVAC service.
Stephanie E.
Highly recommend Kay Heating & Air Conditioning! From the initial call to inquire about their services, to the service technicians, and to the follow up call from the General Manager Jeff, it was professional but yet friendly! They were all amazing to work with. They took the time to answer all of our questions and left us feeling confident they would take great care of us as their customer! We will always choose this company for our HVAC needs. Thank you again for an exceptional experience!
J. F.
First off we knew our unit was going to need replacing due to the previous homeowner going the cheapest route possible. C. Tucker was phenomenal in helping us. We didn’t feel like just another sale. He did his homework and made sure that what we got was right, efficient and cost effective the first time.
Ashley M.
I had a York unit which needed a part that was still under warranty and the company could not get the part. Kay Heating and Air replace the entire unit at no cost due to the warranty. Thanks so much Kay for making this right when the unit was still under warranty!!!!
Ashley M.
Barry was amazing and knowledgeable. Provided great service and updated on what he was doing each step during unit check.
Alan G.
Regular service is thorough. Techs are knowledgeable. Very responsive if there is a problem.
Tst 1.
As a new customer to Kay Heating the experience was first-rate. They promptly set up a service agreement and came out to inspect my HVAC units. Their prices are fair and their technicians are knowledgeable and thorough. It was a pleasure to work with Matt Williams and Chris Tucker who provided exceptional customer service.
Jay
They do quarterly maintenance for my business ,Pleasant Dental , and I love their techs. They do a thorough job.
Louise C.
Jake did an incredibly thorough job cleaning and servicing my unit. Everyone I spoke to at Kay was extremely professional and very helpful and I highly recommend them for your HVAC needs.
David B.
Jake was on time, professional, and very good at explaining our HVAC system. I have been on their maintenance program for about three years, and am very pleased with their service, and I recommend this company highly.
Sabine M.
From talking to Melissa who scheduled the appt, to the one that came out to repair my A/C on a 92 deg day - it was seamless, super professional and quick. He also pointed out some tips I need to do better to maintain my 16 year old A/C for a few more years and not try to sell me a new one. Courteous (shoe sleeves) and very helpful. I can not recommend Kay Heating & Air more !!!!
Jeff T.
We called Kay when our 20 year old AC unit began to fail. I spoke to Walter and the very next day he had a technician out to our house to inspect our current unit. After the inspection Walter contacted me again to give me their assessment. He was not pushy at all but he suggested that whatever money we put in our old unit would simply be buying time. Because of the age of our old unit this was not a surprise to me so I asked him for a couple of options. Very quickly he was able to give me some options on a couple of different brands of heat pump. Ultimately we went with the York heat pump at a very reasonable price. He ordered the unit and scheduled the installation for yesterday. Their lead man in the field Jason called me when they were on the way first thing in the morning. Their entire crew was knowledgeable, polite and tidy and by days end we had a brand new heat pump working flawlessly. Walter stopped by to check on progress and he, Jason and the rest of their team answered any questions we had with complete professionalism.
We contacted Kay because the other company we dealt with previously on our HVAC system would not return our calls. In this day and age when it seems like that type of service is the norm rather than the exception Kay Heating and Air Conditioning is a breath of fresh air. (No pun intended) My wife and I could not have been more impressed that we were with the service and price from Kay and my only regret is that there are only 5 stars available to give Kay Heating and Air.
April F.
Great, friendly staff. Highly recommend
James L.
They installed my residential system in 2017 so it's been in use for four years. Recently called them for service and signed up for their yearly maintenance program. I would recommend them to everyone.
Loretha F.
Great service
Tim S.
Great service and great people
Milton B.
Professional and courteous service, very easy to deal with
John S.
Hands down, fantastic customer service! Our AC stopped working in the middle of the night, called Kay first thing in the morning, and they went above and beyond to get here the same day to help. The tech was friendly and incredibly efficient. It was pouring rain and at one point we even lost power. He stayed outside in the rain and made sure our AC was fixed! I highly recommend.
Kimberlyn M.
Super helpful!
Karrigan M.
Great customer service!
Keith D.
I highly recommend Kay Heating and Air Conditioning for any heating and cooling services in the Triad. The staff is very polite and helpful. Their knowledge and service is top notch!
Duncan S.
Wonderful people to work with! Fixed my air conditioner fast and were very knowledgeable about what they were doing. I could tell that the technicians have years of experience and I would recommend them.
Carol W.
We have a mini split system and tried a few other companies to fix our A/C before we finally found Kay. Tyson came out to work on it for us and he was phenomenal! He was quick, efficient, and worked hard to troubleshoot the problem. We will definitely be using Kay in the future for any and all of our mini split needs! Thank you!
Andrea S.
The Guys just came today and they were so nice . They explained what they did and also showed me the problem part. I also asked them if they could take a look at my sun room unit. Did not charge me to take a look at that unit, only what they were called to do. Kay Air and Heat guys are professional. Thanks for a quick response!!!
Blair S.
Derek did a great job
Casandra H.
Steven & Jake has came out to my job on more than one occasion. They have always been extremely helpful, nice, informative and responsive when I reach out. I would continue using Kay because of Jake and Steven.
Emily L.
I was so impressed with the professionals at Kay! Everyone I met with was experienced, reliable, and helpful. I plan to use Kay for all my HVAC needs.
Lynn P.
Had a technician out to help with some issues. Barry was patient, persistent and thorough. Fixed the problem. Barry, Matt, and Millicent were all great! Thanks so much!
Cynthia S.
Derek and Zack serviced our HVAC units at our church. They were knowledgeable, polite and completed the job throughly and professionally. I would highly recommend Kay Heating and Air due to the professional service we received on January 5, 2026.
Joseph M.
Derrick was on time and explained everything he was going to do. Changed the air filters for us and took away the old. Then when he was finished, he explained what he found, which was everything working properly.
Matthew N.
Derek Sears was very professional and polite and explained everything he did for the service...Would highly recommend and use him and the company again for the future
Alicia C.
Highly recommend Steven for any commercial HVAC needs. He was very knowledgeable and friendly. Wonderful to work with.
Andrea G.
Derek performed our furnace inspections today.
Joan A.
Very knowledgeable technician. On time and very pleasant to work with.
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Joshua D.
Derek was awesome and very knowledgeable.
Susan D.
Derek was great and informative!
J G.
I first chose Kay Heating and Air at the recommendation of my neighbor who is an electrical engineer. They had the best price for replacing my Heat Pump and back-up propane units. I also got the maintenance package. It includes a twice a year “ check-up”. Derrick performed the maintenance . He also gave me lots of information to help me keep the home more energy efficient. I really appreciated him going the extra mile to help out.
Todd K.
Derek is awesome!! Amazing service!!
Libby P.
Our technician, Derek has many years experience and is very knowledgeable. He does a very thorough job and makes sure you understand what needs to be done and why.
We certainly recommend Kay Heating and Air.
Golden F.
Tech was professional, knowledgeable & polite. During a regular maintenance call, found & correctly diagnosed a significant safety issue. Walked me through the repair & showed me photos of part that was in danger of failing-and it looked it! Within a few days had installed replacement part.
Martha S.
Zach is yet another man from Kay Heating and Air who is so good at his job. He is kind, dependable, helpful, and efficient. I appreciate him taking time to explain everything to me.
Jessica B.
Always an awesome experience with Kays! Awesome customer service and HVAC work!
Addison P.
Derrick was extremely knowledgeable and professional. Made the overall experience with kay heating and air even easier with his attention to detail. He is also very personable and can articulate how things work to help the costumer better understand how things work. We appreciate him and highly recommend to anyone in need of HVAC services.
India B.
Taylor did a great job today! He is always very polite and knowledgeable in his work. Takes the time to explain everything and answers all my questions. Thank you Taylor!
Kay H&A is a very good company. Trustworthy and fair prices. I have renewed my maintenance contract several times now and intend to continue with them.
Roberta P.
Jerry was amazing he stayed and fixed the problem
Jeanne M.
Derek was polite and professional
Steve T.
was very professional, and knowledgeable in their field. Very good work and in a timely manner.
Rick L.
Jerry did a great job servicing our fan coil and compressor today. He was able to replace a worn electrical contact on the compressor while on site in addition to the normal routine service. You're fortunate to have such a young competent employee.
Secret T.
Derick was very friendly and helpful!
Andrea C.
Zach and Derrick were the ultimate professionals. They were efficient and a pleasure to work with.
Joseph G.
Super technician with great respect. We can’t ask for better service
Heather A.
Steven came out same day and fixed my Microgreens business HVAC unit so my plants wouldn’t be lost before harvest and in 30 minutes he had the system back to cooling and my grow room back within temperature limits the plants needed to survive. Thank you Steven for saving the day!!
Miguel M.
Derrick did an amazing job fixing my AC unit! He was on time, professional, and explained everything clearly so I knew what was going on. He worked quickly and got my system running smoothly again. You can tell he takes pride in his work and really cares about doing the job right. I highly recommend Derrick if you need any AC repairs—super reliable and friendly service!
Thomas A.
Service worked hard to identify and correct problem with unit
Diane W.
I am, once again, a one hundred percent satisfied customer!
Derek S.
They where fantastic
Penny B.
Kay Heating & Air is a great company to work with. Be sure to ask for Derek, he does a great job!
Ray
Derek did a very detailed evaluation of our system and was a pleasure to work with. I highly recommend him!
Jeff M.
Derek was very informative
Patrik G.
Amazing service as always with Kay, highly recommend. I never want to use anyone else.
Carley M.
Derek did a great job servicing my unit and giving me instructions on what to do to help my unit using forward. I would recommend them for sure!
Nancy Q.
Derrick arrived early, explained everything that he was doing, gave maintenance tips, and was thorough. Very professional!
Maureen K.
Thorough, conscientious, and informative, our technician this morning (Taylor) from Kay Heating was excellent!
So appreciative of Kay Heating residential services, they’ve been taking good care of HVAC at our home for 15 years.
Laura R.
Excellent service - very easy to work with, knowledgeable, friendly. We continue to be pleased with your company’s service.
Carolyn H.
Had heating maintenance. Also Taylor the tech was great. He recommended a filter cabinet because of the noise I had. He was back in 2 days to install it. He was professional, nice and efficient.
Brian T.
Derek was awesome
Elizabeth'S P.
Great job Derek
Nc A.
Met with Jason to view the replacement of 2 roof systems. He was on time and very polite. Really made the whole experience pleasant. Systems are installed and cooling great. Would recommend KAY to anyone. Really great commercial and residential services 👍
Tia S.
I had another great service call with Derek today! On time, overly knowledgeable, detailed, thorough, and friendly. I hope to have him as a technician.
David G.
Derrick serviced my HVAC unit. He was very helpful and knowledgeable.
Richard F.
Matt in home service came out at 7 at night. Found the problem, fixed the problem, and programed our thermostat. Great guy, highly recommend. Melinda Kimble
Erica R.
Derek arrived promptly when our AC unexpectedly went out in the July heat. He was courteous, friendly, and clearly knowledgeable about our system. He explained everything thoroughly and got us back up and running quickly. Excellent service—we’ll definitely be calling Kay again in the future!
Melanie H.
Derrick did a great job. He was very thorough and offered suggestions concerns I had within my home.
Tammie S.
Extremely nice, extreme competence and knowledge with his heating & air skills. Derick offers a personal touch when dealing with his clients. I would desire to have him as our dependable and consistent service technician. Very highly pleased.
Jerry P.
Great technician who took care of everything. Definitely happy!
Scotty S.
Derek was very pleasant and efficient. Personable and explained all he was doing
Bert R.
DEREK, WAS VERY THOURGLY WITH MAINTENANR, AND PROFESSIONAL.
Tammy H.
We had new duct work put in for our AC unit. The crew did an awesome job. Rodney was an excellent coordinator and made the process very easy for us. We appreciate Kay Heating and all they have done for us over the years!
Susan T.
The technician Taylor was very professional and friendly. He took time to explain in detail what was wrong and the scenarios of replacing compressor versus purchasing a new unit. Very good experience. Trent Locklear and Mrs. Oxendine that live at 1746 Brittany Trail Pleasant Garden recommended your company and I am grateful they did!
Paula W.
Great service and excellent work!!
Liz B.
I couldn’t be more impressed with Kay Heating & Air! From the moment I reached out, their prompt response set the tone for a great experience. They scheduled a visit quickly and arrived exactly when they said they would—no waiting around wondering when help would arrive.
Every member of the team I interacted with was incredibly friendly and respectful, making the entire process smooth and stress-free. The technician was not only knowledgeable but also took the time to explain everything clearly. Their professionalism truly stood out, from the clean uniforms to the organized way they worked and cleaned up afterward.
If you’re looking for fast, courteous, and expert HVAC service in Greensboro, I highly recommend Kay Heating & Air!
Angela B.
Derek was amazing and such a pleasure to speak with!
Katie B.
Wonderful experience! Derek answered all my questions and concerns. He was very polite and
Thorough. Will be using again!
Lexii C.
Derrick did an amazing job and was so respectful and kind. Highly recommend him
Michael R.
Was very knowledgeable and helpful.
John D.
Derek did a fantastic job and was very personal and professional
Brooks K.
Derek came out & was friendly & professional
Frank H.
Jerry Motino worked on our unit. He was quick and efficient and explained everything to us. Very glad he was here.
Gina A.
Derek was awesome!!! Very very professional!! 10/10 would recommend!! Even in the snow and ice, this man got the job done and fast!!
Camilla L.
Derek was excellent! He answered all questions and explained everything clearly. He was very helpful. Thanks for sending him.
David R.
Very polite young man and really knew his stuff. Would recommend him to everybody i know for serving HVAC systems.
Mrrjsmith3
Great company, even better employees! Steven is my go to from here out on all my commercial HVAC systems. Had 5 companies out and Steven was here 30 minutes and fixed a problem nobody else could figure out! Highly recommend!
Derek M.
I had an incredible experience with Kay HVAC - they went above and beyond replacing all the ductwork in my crawl space with brand-new hard pipe duct and insulation. From start to finish, their team was professional, efficient, and highly knowledgeable.
Walter and Rodney took the time to walk me through the process and made sure every detail was handled with care. The results speak for themselves: the airflow in my home has improved dramatically, and my system runs so much more smoothly now.
If you’re looking for top-quality HVAC work and a team that genuinely cares, I couldn’t recommend Kay HVAC more!
Kyle S.
They did a great job getting the AC running
Anthony H.
Derek did a great job troubleshooting and correcting the heating issue.
Jeff J.
Derek was very technically adept with my HVAC system. Also quite personable and pleasant. Explained all well & good.
Thanks Derek, I will request you exclusively for any future HVAC work at my home.
Mike K.
Great service and explanation of job performed.
Carmen S.
A very positive experience. Derek Sears was very professional, gave the system a thorough check and provided some good advice regarding carbon monoxide and gas detectors. Thanks Derek!
Michele R.
Just had our winter HVAC maintenance done by Derek. What an amazing technician. Derek was not only punctual, friendly and knowledgeable he took the time to explain, answer all our questions( which I had many)and gave me helpful tips on things we could do to keep my system and home running efficiently until my Spring check up. He took pictures and showed us the readings with detailed explanations. Derek left us feeling confident, educated and comfortable as we approach the winter season. You could not ask for a better technician and he deserves 10 stars.
Beatrice S.
Taylor, Service Technician was patient, pleasant, detailed with great listening skills.
Thank you Taylor🙏
Have a wonderful day!
Jeff W.
6.5.26
Once Again, Derrick performed exemplary honest service. He noticed that the capacitor on the AC unit was testing on the low end of specification, anticipated that it would last this season and suggested replacing next summer. He didn't sell me a fix that didn't need fixing right now. A true man of integrity.
If google was sophisticated enough, I'd leave another 5 star review for Kay Heating & Air Conditioning Inc.
2.11.26
Zachary worked on our heating system. He took a good amount of time as he methodically checked the unit with his measuring devices with the heater on. He was thorough in his assessment routine and gave our heating system a clean bill of health. I am glad to have Zach, Derrick and Kay Heating & Air Conditioning Inc. check my systems every six months. They make me feel assured things are running smoothly.
8.28.25
Derrick, our service agent was knowledgeable, communicative, friendly, thorough, and efficient. I highly recommend Kay Heating & Air-conditioning.
Corey B.
Called for service on our air conditioning system, Steven called on the way and arrived on time. He was very thorough and great at explaining the problem we had. We were back up and cooling in no time. Steven was very knowledgeable about my issue!
Adam S.
Been using them for 10 years, always great
John T.
Derrick arrived on time, was courteous and friendly. He explained what issues he found with my HVAC systems and made the necessary repairs. I’d highly recommend him for your HVAC system needs.
Ray S.
Service was prompt, service man was personable and knowledgeable. Great service
David M.
Derek was great - quick, informative, polite.
Pam P.
Derek, Did a great job for us today. Very professional and courteous. Would love for him to come back again.
Courtney H.
Derek answered all my questions and asked him about air scrubber. Derek was knowledgeable and thorough with explaining things. He had great customer service and he was very nice. Good employee!!! 👍
Dionne H.
Derek was great! Very thorough with our annual maintenance check-up!
Ginger N.
David came out that very afternoon Kay Heating and Air was called. Did thorough inspection of situation, found problem and quickly fixed. Friendly, knowledgeable, thorough and timely- they were great from first phone call to ending fix. Highly recommend!
Doreen D.
I got a call today at 8:16 from Kay Heating and Air. I wasn't going to answer it because of their last visit at my home (DISASTROUS). But I answered to a very PLEASANT VOICE! The young lady LISTENED to me and was very UNDERSTANDING and EMPATHETIC about my situation. It is because of that BEAUTIFUL SPIRIT that I will remain with this company. If you get a call from this company and you hear that BEAUTIFUL VOICE, show grace and listen to her words and set up your next appointment as I did. God Bless Us All and please show GRACE on your journey into your day. XXXXX
Chris M.
Once again, the work andcustomer service has been excellent!
B
Great experience. Taylor was very knowledgeable, patient and took the extra time to be sure our system was working as efficiently as possible. Very professional. Would highly recommend.
H Y.
Jake was friendly, helpful, and speedy getting our heat back on
Dana K.
I wanted to give a big thank you to Wendy at Kay Heating . In today’s world where customer service does not exist, Wendy was exceptional. She spent time with me , explained everything to me . Made the adjustments that needed to be made .. and was so kind . If I could give her 10 stars I would …
Sandra B.
Jerry was able to fix my elderly father's broken A/C within a few hours of our call. He had everything he needed on his truck and was very professional, efficient, patient and pleasant after a full day working in 96 degree weather. He did not leave until he was sure everything was okay and cooling properly. Jerry was awesome!
Vickie E.
Can’t say enough about Wesley. Our system was having some problems and he was very thorough in his diagnostic explanation and overall handling of the problem. He was prompt, courteous and answered all my questions completely. From the receptionist who scheduled our quick appt (Wendy) to the tech, it was a great experience.
I will definitely be a repeat customer!
Penny J.
Derek did a great job
Sandrine M.
Zach from Kay Heating completed the yearly Heating System Maintenance for our three units. He arrived on time and kept me informed of his progress. I look forward to seeing him again this summer to handle our A/C maintenance.
Side M.
Derek was great. The first Tech that let me know my thermostat has an Automatic mode and showed me how to set
Very professional. I would highly recommend.
Geneznc G.
On time, through, & conversant on equipment status.
Al P.
Derek was very professional and courteous. He explained everything and did a great job.
Brianna R.
Derrick was wonderful and serviced our home quickly!
Caroll P.
Derrick came out to fix our heat the same day I called. He did a fantastic job and was very knowledgeable.
Marsha L.
Derek Sears did a fantastic job for our church today. He was very thorough and helpful and addressed all of my questions.
Thank you Kay Heating and Air Conditioning. Derek represented your company with great professionalism.
Steven S.
Derrick and John did a fantastic job! They went above and beyond my expectations! Will recommend Kay Heating and Air to anyone needing HVAC work.
Latonya S.
Derrick was a great guy. He explained what he was going to do and what all was done. Very pleasant and a joy to speak with.
Dr B.
Dereck Sears was detailed and provided a great service . He took the time to review his work and explained everything to me in lay terms
Silvia L.
Derek was amazing
Julie M.
Derrick was so friendly and gave helpful information. He even fed my dog a treat and made sure he interacted with him.
Jasmine H.
Derik came out to do a maintenance check on our house and gave so many helpful tips! Everyone’s been dealing with crazy powerbills so he told us some ways that might help keep it down. He explained everything he had to do and why! Great service!
Sheryl S.
Zach was here to do our maintenance today. He is new to Kay Heat and Air and he was wonderful. Very knowledgeable; very thorough and explained things clearly to me. Also he’s a true gentleman and very tidy. He provided Great service!!
Jessica S.
Derrick takes care of Cobb! He’s always professional, kind, and efficient! We appreciate his service.
John O.
Derek was professional and personable-can’t get better than that!
Kaylee P.
Derek was so helpful and informative! Just the best!
Koben T.
Derek was real professional. And I would request him back to service my unit again.
Em S.
Five star repair of my AC today by Steven P. Great service! Highly recommend.
Haley
Derrick Sears was amazing with coming in and doing our routine maintenance at our vet office in Greensboro. He was knowledgeable and super nice, also made us laugh during our long 12 hour shift! 10/10 recommend!
Gary C.
Derek is amazing! So helpful and knowledgeable and friendly!
Ben G.
Rodney is my guy at Kay. I couldn't be happier with the new AC unit. Will do business again.
Nadine J.
Derek was amazing! I would prefer him to return for future services
Stephen H.
Kay Heating and Air needs to clone Derick. Very professional and very thorough. I've been a customer for close to 30 yrs and though every service tech has brought quality service with their visits none went over and beyond like Derick did. Kudos to Derick!
Brandon B.
Derek was extremely helpful and professional. Walked me through everything he did and was efficient.
Helen S.
Derrick was knowledgeable and very nice. Would like to request him for yearly maintenance. Not sure about service charge if you also have a maintenance contract.
Robert A.
Kay Heating representative Derek Sears was professional, courteous, and extremely personable. I would be proud to have Derek as an employee representing my company.
Kimberly W.
Mr Derek Sears was awesome he was so thorough and informative and I am so glad I called Kay's Heating and A/C I highly recommend them and Mr Sears thx u so much for pleasant experience
Fred F.
Derek Sears was extremely professional and knowledgeable of HVAC information. We definitely recommend Kay Heating & Air conditioning and technician Derek Sears!
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Experienced Professionals
Benefit from over 50 years of experience with Kay Heating & Air Conditioning’s certified and skilled technicians dedicated to superior service and craftsmanship.
Custom Solutions
Whether it’s for residential or commercial needs, we provide customized HVAC solutions designed to meet the specific requirements and challenges of your space.
24/7 Availability
Our team is available around the clock, offering emergency repair services to ensure your HVAC systems are always running smoothly, no matter the time.
Energy Efficiency Focus
Embrace sustainability with our energy analysis services that help reduce your carbon footprint and lower energy costs, making your HVAC system as efficient as possible.
Residential
Explore our comprehensive residential HVAC services, designed to ensure your home remains comfortable and energy-efficient throughout the year.
Commercial
Discover our robust commercial and industrial HVAC solutions, tailored to meet the unique needs of your business and enhance operational efficiency.
Service Repair
Rely on our expert service repair team to quickly diagnose and fix any HVAC issues, ensuring minimal disruption and optimal system performance.
Energy Analysis
Take advantage of our detailed energy analysis services to uncover potential energy savings and improve the overall efficiency of your HVAC system.
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