service-repair-being-done-on-a-heat-pump-hvac-syst-Kay Heating

Your AC system is responsible for providing you with an enjoyable and safe environment during the hot months of the year. Over time your unit becomes less efficient, especially if you don’t give it the attention it needs. 

While some of these problems are the unavoidable result of wear and tear, many issues caused by the buildup of dirt, dust, and grime are entirely preventable if you service your AC regularly. Keep reading to learn when’s the best time to service your air conditioner.

Why Schedule a Tune-Up For Your Cooling System?

A regular tune-up is the best way to keep your air conditioning running smoothly and efficiently throughout the Summer.  

During your tune-up, a qualified contractor will clean, inspect, test, and prepare your air conditioning for high temperatures. Here are some of the benefits of doing a regular check on your AC system:

Lower Energy Costs

Effective maintenance can reduce your HVAC energy consumption by up to 40 %, depending on the unit. 

Boost Your System’sSystem’s Performance

Giving your HVAC system the proper maintenance will improve its performance, reduce its energy consumption, and prevent costly repairs down the road. You won’t have to worry about expensive, unexpected repairs.

Enhance Your Comfort

A well-maintained air conditioning will keep your home at the desired temperature without a problem. Ongoing maintenance will boost your indoor air quality and make your indoor spaces safer, healthier, and more enjoyable.

When to Get an HVAC Tune-Up?

You should service your HVAC system twice a year, once before Summer and one before winter. Giving your unit a tune-up in the late Spring will prevent inconvenient breakdowns in the heat of Summer.

KAY Heating & Air Conditioning 

Neglecting your HVAC’sHVAC’s regular maintenance will increase the unit’s electricity consumption while decreasing its performance. Get your HVAC system ready for the Summer with the help of KAY Heating & Air Conditioning.

We are experts in heating and air in Greensboro, NC, and offer prompt and reliable HVAC repair and maintenance services for residential and commercial properties in Greensboro, NC. Contact us today to learn more about our HVAC services in Greensboro, NC.


Beautiful young mother, father and their daughter are using laptop, looking at camera and smiling while sitting on the sofa at home

Your home’s indoor humidity can impact your health, wellbeing, and comfort. During Winter and Spring, when temperatures remain low outside, humidity levels tend to drop. Running a humidifier is an excellent solution to boost indoor humidity and boost your overall comfort.

Why Install a Whole-Home Humidifier?

Many homeowners assume that humidity is a bad thing, and it’s true that excessive moisture in the air can be problematic. However, lack of humidity can also take a toll on your overall safety and comfort. Running a humidifier can help you ensure your home’s air isn’t too moist or too dry. 

If the air in your Greensboro, North Carolina, home feels dry in the Spring, a whole house humidifier installation might be the solution you’re looking for. A whole-house humidifier connects to your plumbing system, makes almost no noise, and doesn’t require much maintenance.

Here are three benefits of installing a whole-house humidifier at home:

Improves Your Health 

Dry environments are the perfect breeding ground for indoor pathogens such as mold, bacteria, and dust mites. Moreover, dry conditions increase your chance of getting colds and other respiratory illnesses.

Here are some of the effects low humidity can have on your health:

  • Frequently allergies 
  • Dry, itchy skin
  • Irritation of the skin, eyes, nose, and mouth
  • Chapped lips 
  • Nosebleeds
  • sore throat
  • Sinus headaches

Enhances Your Comfort 

Low humidity can make your indoor spaces feel cooler, even at average temperatures. Plus, it can also create static electricity. 

If you want to measure your indoor humidity level, you can measure it using a hygrometer. Safe and comfortable humidity levels are between 40-60%. 

Helps Keep Your Home in Optimal Conditions

Dry conditions can be harmful to wood household materials, which expand and contract with humidity. Over time, dry air can destroy your floors, ceiling, walls, furniture, and other items. 

Professional HVAC Services in Burlington, NC

Are you looking for reliable whole house humidifier installation services? KAY Heating & Air Conditioning can make your home a healthier and more enjoyable place to live with a whole-house humidification system. GIve us a call or submit our online application to get a free estimate.


Woman freelancer uses a household humidifier in the workplace to maintain relative humidity and microclimate in the workplace of the home office with a laptop and documents.

Proper humidification at home can make a big difference in your health, wellbeing, and comfort. After all, it’s not just the temperature of the air that affects your comfort level – humidity plays a significant role, too. If you have recently found yourself googling “should I install a whole-house humidifier?” This blog will help you determine if a whole-house humidification system is the right fit for you.

How Does It Work?

A whole-home humidifier works with your cooling and heating systems to add humidity throughout your home. It operates by creating water vapor that is distributed through the ductwork. 

Too much or too little moisture in your home can result in serious health consequences. A whole-house humidifier ensures your home’s air isn’t too moist or too dry. 

Benefits of Installing a Whole-house Humidifier 

Improves Your Health 

Dry conditions are the perfect breeding ground for many viruses and germs. Moreover, living in a dry environment can increase your chance of getting colds and other respiratory illnesses. 

Enhances Your Comfort 

Low humidity can make your home feel cooler, even at average temperatures. 

Helps Keep Your Home in Optimal Conditions

An overly dry environment at home can pull moisture out of household materials like plaster or wood. Over time this can damage your ceiling, walls, floors, and furniture.

Signs the Humidity in Your Home Might be Too Low 

If you want to check your home’s humidity levels, you can easily measure it using a hygrometer. 

Experts agree that the ideal indoor humidity range is between 30% and 60%. Severely dry air with a humidity level below 30% can cause serious consequences. Here are some of them:

  • Frequently allergies or respiratory illnesses 
  • Dry, itchy skin
  • Irritation of the skin, eyes, nose, and mouth
  • Chapped lips 
  • Nosebleeds
  • scratchy throat
  • Sinus headaches
  • Cracked, peeling wallpaper
  • Damage to wood flooring and furniture

Trusted HVAC Specialists in Greensboro

Want to install a whole-house humidification system? At Kay Heating & Air, we offer reliable HVAC solutions for residential and commercial properties in Greensboro, NC.

Make your house a healthier, more comfortable place to live with the help of our knowledgeable professionals. Reach out to us today and let us know how we can best serve you.


Man is holding hand drill in hands. Worker installing the wall vent restoration process repair works renovation in the flat.

Routine maintenance is essential to keep any part of a building running smoothly and working to its fullest potential. Like your roof, garage, or backyard, air vents are no exception to regular cleaning. Whether you own a home or a commercial property, you should clean your air vents regularly — or hire a professional.


How To Clean Air Vents

Air vents are cleaned most efficiently with negative pressure technology. Follow these steps to properly clean your air vents:

  1. First, inspect the ducts; this step allows you to personally see the situation and look at the before and after picture. Likewise, it will help find out about potential problems for a contractor to repair. 
  2. The next step is to create negative pressure for a better cleaning experience. Hook the vacuum to a duct, seal each register and then turn on the vacuum to start cleaning.
  3. Finally, agitate the dust. A professional cleaner will clean each duct one by one and take the necessary amount of time to provide an in-depth cleaning. 

Hiring HVAC technicians with proven background and experience is essential to get your air vents cleaned right the first time. Inexperienced technicians will move quickly from duct to duct, leaving behind still-dusty air vents. Professionals not only take the time to clean each duct properly, but they also use appropriate tools to deliver quality and long lasting results. 

The Importance of Cleaning Air Vents During Winter

It is very important to clean your air vents in winter. Air vents gather outside air and then pump it indoors, so if a vent is dirty and hasn’t been cleaned or maintained, the air quality you are breathing will be low, potentially leading to health risks. We may experience allergies due to dust mites, pet dander, and mold.

When it comes to winter months, vents tend to work harder than usual to keep our offices and homes warm. Cleaning your air vents can help your system work more efficiently, extending its lifespan and lowering your energy costs.

Professionals In Cleaning Air Vents

If you are looking for residential and commercial cleaning air vents services, Kay Heating and Air Conditioning is your perfect solution. Kay Heating and Air Conditioning is a company located in North Carolina that continues to grow as one of the oldest family heating and air conditioning contractors. 

We provide quality and energy-efficient services to help you maintain your property in the best conditions. Prepare your residential air vents and commercial air vents for this upcoming winter by providing proper care and maintenance. 


Household humidifier at home on table near woman reading on sofa

Humidifiers tend to be the number one option for homeowners when adding more comfiness to a specific room or their overall home. Still, the real concern that many don’t quite understand is what a humidifier is and how it works? Well, humidifiers are an electrical appliance that aims to increase humidity to a designated place. 

How Does A Humidifier Work?

Humidifiers are specially designed devices that emit water vapor to increase humidity in the air. The amount of moisture in the atmosphere varies depending on your location, weather, and the season you find yourself in. It is essential to keep in mind that outdoor humidity affects indoor humidity. For instance, you should expect higher humidity during summer and lower humidity during winter. 

The ideal humidity for your home should always be between 30-50%; otherwise, it can cause several problems such as:

  • Dry skin, itchy eyes, and irritated nasal passages, with low humidity. 
  • It can trigger the growth of harmful bacteria, molds, and mites and potentially affect your health, causing allergies or asthma. Symptoms like these happen when you have high levels of humidity. 

Do I Need A Humidifier? 

As previously mentioned, dry skin, itchy eyes, and irritated nasal passages are just a few of the many symptoms homeowners could suffer from. Rising the humidity of a home can help reduce these side effects and provide a more comfortable environment. 

The most effective way to prevent low or high levels of humidity is by continually measuring it. This will help homeowners ensure they have the recommended humidity between 30-50%. 

How to Increment Humidity

Although there are several options to increase humidity, a humidifier is the most effective one. Humidifiers are perfect for overnight use and small rooms. Nevertheless, they can also help with bigger rooms because they include evaporators injected into a heating system. 

Whole House Humidifier Installation with Kay Heating & Air

If you are a homeowner interested in installing a humidifier, we have the solution for you. At Kay Heating and Air Conditioning, we’re a company located in Greensboro specializing in heating and air conditioning services, including repairs, installations, or replacements. 

We can help you with your whole house humidifier installation. Improve your home’s air quality by increasing humidity levels and avoiding potential health problems that may come as a result. With years of experience, we guarantee you a quality service that will bring back the comfort of your home. 


Woman switching a digital thermostat

Thermostats play an essential role in heating and cooling systems. Homeowners need these devices to control their homes’ temperature and ensure it’s set correctly in order to live in a comfortable environment. 

Sometimes houses tend to be too cold or too hot, which, as a result, makes the home an uncomfortable and undesirable place to be. Nevertheless, a thermostat helps you prevent this situation. 

The Ideal Location To Place Your Thermostat 

Homeowners need to understand that when installing a thermostat at home, they cannot be located in any place. For a thermostat to work properly, the place it will be situated on has to be carefully picked for adequate performance. 

Because thermostats read the temperature of surrounding areas, to compare it to the temperature you set in your home, they must have an ideal location. Also, if your home’s temperature doesn’t match the surrounding areas, thermostats automatically adjust the temperature. 

Where NOT to Place A Thermostat

Don’t place it near windows or doors

Both windows and doors are frequently being opened and closed. Therefore the temperature will be affected every time this happens. 

Avoid exposure to direct sunlight

The main problem with this is that you risk having wrong readings and a temperature that won’t meet your comfort. 

Don’t place it above the air vents

Placing your thermostat near air vents will also incorrectly read temperature due to exposure to constant cold and the hot air that goes into the room. 

Ideal Locations

Interior Wall

Living rooms are a perfect place to put a thermostat since this is a common area where you and your family may frequently spend time. Ideally, it should be placed in the center of your home for better readability. 

Central Location

Thermostat placement in a central location helps it read the general circulating temperature, which will give the best temperature to your home. 

The Ideal Height

Like the location, height also matters when it comes to installing a thermostat. The perfect height guarantees the ideal temperature for your home. Not too cold nor hot; you will have the ideal balance for your comfort. The ideal height is 52-60 inches above the floor. This height has proven to be the most effective to read a room temperature and for a person to adjust it comfortably. 

Hire Professionals – We Know Better

If you plan on installing a thermostat at home, Kay Heating and Air Conditioning can help you in the process. We are a specialized company that can provide you with the best residential heating and air conditioning services. We know the best place to locate your thermostat at home to offer you the best comfort and exceed your expectations. Let us help you. 


Close up man hand installing vent cover from ceiling Mounted Air Conditioner.

For every homeowner, doing regular maintenance to their homes is vital and necessary to maintain air quality. The same happens with cleaning services, more specifically with cleaning air vents for homes. Air vents are an essential element to your space of living because they can provide better air quality and, thus, a better living experience for you. 

Tips To Clean Air Vents

Usually, air vents get dirty with dust, hair, pollen, and spider webs. Therefore, we recommend the following tips to provide proper cleaning to your air vents.

Step 1

Make sure that the heating and air conditioning power is off. 

Step 2

Remove covers from the wall and start cleaning the grates with a brush, water, and soap if needed. 

Step 3

Vacuum ducts as much as you can. Keep in mind that a regular cleaning vacuum may not work as efficiently as a powerful vacuum cleaner. Likewise, make sure to deep clean to remove all the dust and any mold growing inside the air ducts. 

Step 4

Finish up by cleaning the grilles of your ceiling to remove all the dust that has been accumulated.  

If you’re seeking to clean your home’s air vents on your own, you should follow these tips to ensure you provide the right cleaning protocol. Nevertheless, if you want to guarantee the expected outcome and long-lasting results, the best option is to hire an expert to do the job. 

What An Expert Can Offer

Hiring an expert to do the job for you has its advantages. To begin with, hiring an expert guarantees that you will get the job done faster and more efficiently. You will get a better performing heating and air conditioning, and consequently minimize the number of future repairs. 

Continually cleaning your air vents provides a soother environment by providing the air quality in your home. 

Professionals air vents cleaners have the necessary knowledge and experience to deliver a high-quality service. Last but not least, professionals can also provide additional repairs your system may need, and replace what’s needed to make it runs smoothly. 

On the other hand, homeowners considering doing the repairs and maintenance to their air vents, should think first if they have the experience to get the same results as a professional. 

When it comes to maintenance and cleaning services, it is way better to let a professional handle the job to avoid an unwanted outcome or further damages. 

Professional Cleaning Service

Kay Heating and Air Conditioning provide duct cleaning in Greensboro. We provide installation, repair, replacement, maintenance services, and we clean air vents for homes. Tell us about your problem, and we will help you. Get the best duct cleaning in Greensboro with us. 


Dirty ventilation grille in the kitchen on the wall. Communication in the kitchen. Grease and dirt on the ventilation.

Every winter, homeowners look for ways to lower their heating expenses. Many homeowners believe that closing the vents in rooms they’re not using can help with these, since in theory the furnace wouldn’t heat these rooms if they were closed.

However, this method doesn’t actually work this way, and your energy bills may go up if you do this.

Why Closing Your Vents Is a Myth

Blocking a vent from blowing hot air into a specific room doesn’t make the furnace work any less. All you’re doing by closing a vent is wasting the hot air that would’ve been circulating in those empty rooms.

Furthermore, having cold rooms and warm rooms is actually not good for your home’s overall temperature. Having a very cold room or story can drain the heat of another room, forcing you to work your furnace even more and use more energy.

So what will actually work to lower your winter energy bills?

How To Lower Your Energy In Winter

Closing your vent won’t help you with your bill, but there are a few things you or your local HVAC expert can do to help you.

  1. Upgrade your thermostat. Taking advantage of smart options allows you to adjust your home’s temperature even when you’re not home, so you can use your HVAC more efficiently.
  2. Sign up for an HVAC maintenance plan. This will help you identify any issues your HVAC system may be having before they get worse and affect your system’s efficiency.
  3. Don’t block your air vents. If you have furniture or curtains covering your vents, you may not be heating your home as easily, causing you to turn up the temperature even more  and using more energy.
  4. Seal your doors and windows. You may be losing a lot of heat if they aren’t sealed, or if the seals are old.
  5. Get a tune-up with your HVAC expert. Your HVAC system may not be as efficient as it could be, and a little tune-up can go a long way to improving it.

Get Expert Help From Kay Heating & Air

Kay Heating & Air’s expert team of HVAC technicians can help you keep your energy bill low this winter. Whether it’s regular maintenance on your system, repairing a faulty HVAC, or installing indoor quality systems, humidifiers, and programmable thermostats, we are here for you and your HVAC.


Replacing the filter in the central ventilation system. Replacing Dirty Air filter for home central air conditioning system. Change filter in rotary heat exchanger recuperator

The COVID-19 pandemic has impacted the world, and everyone is doing their best to prevent it from spreading as much as possible. At Kay Heating & Air Conditioning, we provide indoor air quality solutions. Since COVID-19 is highly contagious and an invisible threat, there is no better way to take preventive measures than to keep the air in your environment clean. Keeping your home’s air quality clean is essential, especially now that so many are staying at home.


How Often Should My Filters Be Changed? 

Many factors determine how often your filters should be changed. On average, filters should be replaced at least every 90 days, but let’s look at a few other reasons that require filter replacements.

Indoor Allergies: If you have a history of indoor allergies, your filter should be changed more often to ensure that your air is purified. Having furry pets can also cause allergies due to the fur and dust particles in the air. 

The weather: Since more people are staying indoors due to COVID-19, the air conditioner is running more frequently, especially during hot seasons.

Health conditions: If someone in your household has respiratory health conditions such as asthma, make sure to have your filters replaced. Keeping their air clean will prevent them from developing further health problems.

What Affects Your HVAC Filter’s Lifespan?

It’s essential to take into account other factors that affect your filter’s lifespan. When you don’t replace your filters when you should, it can result in the breakdown of your system, reduced air quality, buildup in ductwork, and increases in your monthly electricity bill. 

Factors that affect your filter’s lifespan:

  • The frequency of use of your heating and cooling system
  • The size of your home
  • The air quality in your home

Our experts at Kay Heating & Air Conditioning can provide help for filter replacements and inspect your HVAC system when we’re there.

Protect Your Family With Filter Maintenance Services

At Kay Heating and Air Conditioning, we provide HVAC maintenance and installation services. Our maintenance services include filter replacements. Our services are unmatched, and we will ensure that your HVAC system is working properly from duct inspections to filter replacements. Keep the quality of your air bacteria, allergen, and coronavirus-free with clean filters.


Whole-House Humidifier

Humidity levels start dropping in fall. While many North Carolinians welcome this change of weather, dry air isn’t necessarily in your best interest. Ideally, indoor humidity should hover between 30 and 50 percent.

If your home is too dry, the easiest way to restore moisture is by using a humidifier. A whole-house humidifier offers significant benefits over other humidification methods.

Whole-House Humidifier vs. Portable Humidifier

There are two main types of humidifiers: whole-house and portable. Portable humidifiers are independent units, typically on wheels, that humidify one or several rooms at a time. They plug directly into the wall and distribute moistened air throughout your room via an internal blower. Some people consider portable humidifiers inconvenient because they require constant cleaning and must have their reservoir refilled daily with distilled water.

Whole-house humidifiers, on the other hand, are installed directly inside the ductwork of your HVAC system. The furnace blower fan distributes the moisture throughout your house. A plumber will connect the existing water supply to a water panel or a rotating evaporator pad, depending on whether you have a flow-through or drum humidifier. Then, air either passes through the water panel or water is introduced to the air with the rotating evaporator pad, increasing the overall humidity of your home.

Whole-House Humidifier

• Maintenance a few times a year
• White mineral buildup over time from water
• Never needs manual refilling
• Precise humidity control based on humidistat setting

Portable Humidifier

• Daily maintenance and cleaning
• Potential mold and mildew growth
• Daily refills of distilled water
• Imprecise and somewhat uncontrollable humidity level

Whole-House Humidifier Benefits

While excessive moisture can lead to condensation, mold, mildew and potential damage to possessions like books, a moderate humidity level keeps you and your home healthy.

Better Health

Dry air can wreak havoc on your body. In fall and winter, people often experience:

• Itchy, flaky skin
• Chapped lips
• Sore, scratchy throat
• Minor nosebleeds
• Worse asthma and allergy symptoms

Adding moisture to the air and adequately hydrating yourself can remedy many of these discomforts.

There is also a growing body of evidence that some viruses like the flu thrive in cold, dry air in the northern hemisphere. One study found that the flu virus spread quicker among guinea pigs kept in colder, less humid conditions. Another found a historical correlation between drops in humidity and flu outbreaks.

If you’re particularly susceptible to winter viruses, a whole-house humidifier can reduce the lifespan of the airborne virus and potentially curtail the spread of illness.

Reduced Energy Bills

Humid air makes us feel warmer because there is less room for our sweat to evaporate. This holds true indoors just like it does outdoors on muggy summer days. Indoor air at 70 degrees with 50 percent humidity will feel warmer than air at the same temperature with 20 percent humidity.

Some homeowners get into a vicious cycle of increasing the temperature on the thermostat to stay warm, which causes the humidity to plummet further. They use excess energy to power their heater when they could be using a humidifier to achieve the same effect.

When you start using a whole-house humidifier, you won’t feel the need to crank up the heat as often, which will ultimately save you money on energy bills. Compared to a heater, a humidifier is extremely inexpensive to operate – it costs only a few cents a month.

Protection of Items in the Home

While most people buy a humidifier to make themselves feel more comfortable, the increased humidity can also preserve your house as well. Many materials are prone to cracking, splitting, chipping and warping under arid conditions, such as:

• Wood
• Plaster
• Paint
• Wallpaper
• Instruments
• Art pieces
• Books
• Electronics

By increasing the humidity, you increase the longevity of your items and your home. Just be careful not to oversaturate the air, as this could lead to pesky mold and mildew growth.

Have a Whole-House Humidifier Installed by Kay Heating and Air Conditioning

If you tend to feel dry and uncomfortable during the fall and winter, a whole-house humidifier may be able to solve your problems. The CFC-certified technicians at Kay Heating and Air can easily install a humidifier or a whole new HVAC system in your home for better energy efficiency and improved performance.

Call us at (336) 274-6323 today for your FREE estimate!